FactRelay

AI BRAND PERCEPTION · GEO OPERATIONS · VERIFIED KNOWLEDGE

Make your brand discoverable,
citable, and trustworthy in AI answers

FactRelay covers GEO/AEO/SEO baselines, AI answer and competitor monitoring, technical readiness, evidence-led content, source networks, verified brand knowledge, continuous retesting, and enterprise agent workflows.

  • Global and China AI surfaces
  • Diagnosis, build, and operations in one loop
  • Expert services or agent products
Observation surfaces by target market
ChatGPTGoogle AI OverviewsPerplexityGeminiMicrosoft CopilotClaudeChina surfaces

Being seen is not enough — brands must become supply AI can rely on

Search visibility is only part of the outcome. Brands also need facts, knowledge, sources, and actions organized so AI understands them accurately — and so your team knows how to maintain them.

UNDERSTOOD

Brand facts, products, services, and boundaries read consistently

Information scattered across your site, docs, listings, and press becomes public statements AI systems can read, distinguish, and restate accurately.

VERIFIABLE

Key claims trace back to sources, dates, and owners

Beyond what the AI finally said: which citations it leaned on, whether the evidence is still valid, where stale facts entered the answer, and what still lacks proof.

OPERABLE

Approved knowledge flows into your site, listings, and agent workflows

One-off content becomes maintained facts, evidence, and tasks that your brand team, content team, and agents keep current within clear boundaries.

FACTRELAY'S POSITIONA brand perception and verified-knowledge operations partner for the AI era

GEO is the entry point that surfaces problems and drives growth; verifiable brand knowledge and a running workflow are the capability your company keeps.

ONE SYSTEM, TWO TRACKS

Connect external AI answers with internal brand truth

External measurement shows where you are unseen, misstated, or outranked and why competitors surface more often; the internal knowledge system supplies stable facts, evidence, and action boundaries.

01CURRENT COMMERCIAL SERVICE

GEO Operations

Observe how AI understands, cites, compares, and recommends your brand against real buyer questions — then turn the gaps into growth tasks.

  • Real buyer questions and brand baselines
  • Answers, citations, sentiment, and competitor analysis
  • Technical, content, and third-party source actions
  • Publishing records, monitoring, and like-for-like retests
See the full service scope
02PRODUCT DIRECTION

Verified Brand Knowledge

Accumulate brand facts, relationships, evidence, and tasks in FactRelay projects and agents, so your team maintains one trusted context.

  • Structured brand facts, entities, and relationships
  • Evidence with scope and expiry dates
  • Knowledge files, project spaces, and version history
  • Review, distribution, updates, and enterprise agent tasks
See the agent products

FULL SERVICE SCOPE

From GEO diagnosis to technical, content, source, and enterprise operations

FactRelay does not stop at a monitoring report. External performance, internal facts, and executable actions run in one operating chain.

How this is delivered todayAll eight capabilities ship through professional services, combined per engagement; agent products are labeled private preview or planned — future capability is never packaged as an open SaaS.

01Available now

GEO / AEO / SEO baseline & strategy

Build visibility, recommendation context, competitor co-occurrence, citation, and site baselines around real decision questions; set priorities and stage goals.

Question bank · Baseline report · Strategy roadmapCapability notes
02Available now

AI answer monitoring & competitor research

Check whether you are mentioned, how you are compared, which descriptions drift, and which sources repeat — observed per surface and per intent.

Answer snapshots · Competitor matrix · Citation analysisCapability notes
03Available now

Technical SEO & AI crawl readiness

Audit indexing, robots, site structure, entity markup, structured data, answer blocks, and content readability; remove access and comprehension blockers.

Technical checklist · Page specs · Fix acceptanceCapability notes
04Available now

Brand entity & verified knowledge modeling

Unify brand, product, service, credential, and relationship facts with evidence, scope, versions, and expiry — a maintainable knowledge base.

Fact registry · Entity model · Evidence ledgerCapability notes
05Available now

Evidence-led content production

Build service pages, product pages, FAQs, cases, and comparisons from approved facts so key questions have clear, citable, reviewable answers.

Content briefs · Page drafts · Publishing specsCapability notes
06Available now

Third-party sources & citation ecosystem

Map the roles of your site, media, directories, communities, and PR; close gaps in independent sources, fact consistency, and brand co-occurrence.

Source map · Gap list · Build tasksCapability notes
07Available now

Continuous GEO operations & retesting

Run prompt sets monthly or quarterly, convert findings into technical, content, and source tasks, log publishing, and watch answers and citations move.

Monthly tasks · Retest reports · ReviewsCapability notes
08Available now

Team enablement & agent workflows

Design question banks, SOPs, report templates, knowledge approval, and agent workflows for your environment, sized for brands, roles, and systems.

SOPs · Training · Custom workflowsCapability notes

TWO WAYS TO WORK

Same method and evidence, different responsibility boundaries

Professional services carry judgment and execution for you; agent products let your team run the standard workflow. They share the objects underneath — quotes, delivery, and product status stay public.

PROFESSIONAL SERVICES · AVAILABLE NOW

FactRelay runs diagnosis, build, operations, and reviews for you

For brands that want results fast. We handle question design, cross-surface checks, technical and content recommendations, source tasks, human review, and retest cadence; you confirm facts and approve publishing.
  • 14-day baseline and strategy start
  • Technical, content, and source sprints
  • Monthly operations
  • Enterprise programs and training
See service options

AGENT PRODUCTS · PRIVATE PREVIEW

Your team maintains knowledge and runs tasks in its own environment

For teams with in-house operators. The macOS workbench, Codex plugin, and Marketplace share brand projects, facts, evidence, tasks, and retest records.
  • Agent for macOS
  • Plugin for Codex
  • Marketplace capability packs
  • One facts & evidence base
See the product system
Shared baseBrand projectsFacts & evidenceTasks & filesHuman reviewPublishing & retests

ENGAGEMENT DEPTH

GEO is the entry point, not the end of brand capability

Start with one baseline, or bring content, sources, retesting, and team workflows into continuous operations. Every level has fixed deliverables — nobody is asked to buy the whole system on day one.

Services and pricing
  1. Start

    Baseline diagnosis & strategy

    Freeze questions, brand facts, and evidence boundaries; establish the first AI perception and source baseline.

    Best first baseline
  2. Build

    Technical, content & source sprints

    Fix crawl and entity issues, produce evidence-led content, and strengthen your site and third-party sources.

    Scoped per confirmed gap
  3. Operate

    Ongoing operations & retests

    Maintain the question bank and action queue; retest monthly or quarterly, review, and adjust the next round.

    The core long-term service
  4. Enterprise

    Enterprise GEO operating system

    Multi-brand programs, team roles, approvals, SOPs, agent workflows, and dedicated integrations.

    For complex organizations
Evidence and commitment boundaries

No fixed-ranking promises; API simulations are never presented as real consumer rankings; opinions are never auto-judged as factual errors. Client-visible conclusions pass human review, with raw answers, sources, and timestamps preserved.

Read the evidence standard

THE STANDARD OPERATING LOOP

Method, standards, production, verification, and closure on one line

Not "generate a batch of GEO content" and done. Every round starts from questions and facts, and ends with reviewed publishing and a like-for-like retest.

  1. 01

    Discover

    Check AI answers, citations, and competitor presence against real questions.

  2. 02

    Verify

    Compare model claims with approved facts and public evidence, item by item.

  3. 03

    Produce

    Turn gaps into technical, content, source, and knowledge-update tasks.

  4. 04

    Publish

    Human-review, then ship — logging URL, version, and date.

  5. 05

    Retest

    Hold prompts and conditions constant; observe change and start the next round.

WHY OUR RESULTS HOLD UP

Every judgment traces back to answers, sources, and brand facts

A simulated audit example. It shows the evidence standard that runs through every service — not the whole product scope.

FactRelay Evidence ReviewSimulated example
Buyers ask“Which SOC 2-ready workflow tools support EU data residency?”5 independent runs
WHAT THE AI SAYS
“Nordkit stores all customer data in US data centers only.”
4 / 5 runs repeat the misstatement
THE APPROVED FACT
“EU data residency (Frankfurt) is available on Business plans.”
Proven by the trust-center residency page
WHERE IT CAME FROM
The AI cited a third-party comparison post from 2024.
Source outdated
Next actionUpdate the trust center and comparison pages, then re-run the same prompts like-for-like.
See the public demo

WHAT CLIENTS END UP WITH

Not a pile of GEO jargon — brand assets that stay useful

Perception & competitive baseline

The full picture of mentions, recommendation context, misstatements, citations, and competitor co-occurrence.

Verified knowledge & evidence

Approved brand facts with evidence, scope, expiry dates, and cross-channel consistency records.

Actionable growth tasks

Technical fixes, content assets, source building, publishing plans, and an owner for every action.

Retests & business reviews

Before/after comparisons that trace to raw answers and sources — the basis for deciding what to do next.

14-DAY BASELINE

Run one complete GEO operating loop on one brand first

Start from a question baseline, AI answers, and competitor observation; complete fact verification, a technical and content action plan, and set up publishing and retest tasks. The 14-day baseline is the entry to full service — not the whole capability.

  1. BaselineQuestion bank, brand facts, AI answers, and competitor presence
  2. DiagnoseTechnical, entity, content, citation, and third-party source gaps
  3. ActPriorities, reviewable drafts, source tasks, and a publishing plan
  4. ContinuePublishing log, like-for-like retest, and the next operating cycle

COMMON QUESTIONS

About scope and product boundaries

Read the documentation
Is FactRelay just another AI visibility tracker?

No. Monitoring is where problems surface; FactRelay continues into technical readiness, content production, source building, verified brand knowledge, publishing logs, continuous retesting, and enterprise workflows.

Which AI platforms can a project cover?

Projects choose surfaces per target market: ChatGPT, Google AI Overviews and AI Mode, Perplexity, Gemini, Microsoft Copilot, Claude — and Chinese surfaces for China programs. Every surface is measured and labeled separately; nothing is merged into a fake composite score.

Can you guarantee AI recommends my brand?

No independent vendor can guarantee platform rankings. We improve public facts, technical readability, trusted content, and sources — then show what changed with checkable results.

What is the difference between services and agent products?

Services put judgment and execution on the FactRelay team; agent products let your team run the standard workflow in its own environment. They share the same records, but status, responsibility, and fees are stated separately.

Do we need to hand over site backends or internal data?

No. First rounds start from public websites and public AI answers. All publishing is reviewed and executed by you — FactRelay never edits your site automatically.

FROM VISIBILITY TO TRUSTED OPERATIONS

Start with one AI visibility diagnosis. Build long-term brand trust.

See the full service scope and the public demo, then decide whether to start from a baseline, a build sprint, or ongoing operations.